Documents and photographs damaged in a Five Points, NC fire aren't always beyond saving — freeze-drying can recover items families assume are gone.
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Nothing leaves without being documented first.
We don't run one generic process across every item.
Salvageable items stored properly during repairs.
Written pricing before pack-out and cleaning begins.

Every item photographed and logged before being packed.
Reaches places manual cleaning simply can't access.
Different technique than hard-surface cleaning entirely.
Water-damaged documents freeze-dried to stop further deterioration.
Smoke-exposed electronics evaluated for safe restoration versus replacement.
Belongings stored in a controlled environment during repairs.
A technician answers and arranges an inventory visit.
Cataloging can begin on the first visit.
You approve the scope before anything leaves.
Nothing closes out until you've reviewed the return.
"We assumed our family photos were gone, but the freeze-drying process actually saved most of them." — Homeowner, Five Points
"Items I'd written off as a total loss came back clean." — Homeowner, Five Points, NC
"The documented inventory ended up being exactly what our adjuster needed." — Homeowner, Five Points
Hard goods often clean up well; textiles depend on the extent of exposure.
Success rate is good on documents caught early.
We don't recommend restoring items where it doesn't make sense.
Every item is photographed before pack-out for your insurance file.
Chosen specifically to prevent secondary damage.
We keep response times short across Five Points so pack-out can begin quickly.
